Returns & Exchanges
At Pieces Home, we want you to love your space. If you are not completely satisfied with your purchase, you may return eligible home decor and furniture items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a return authorization.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a freight pickup for oversized furniture items.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing